THE BEHAN CODE

Q1.When should I order to receive my rakhi before Raksha Bandhan?

Raksha Bandhan is on Friday, August 28, 2026. Place your order by *August 25 for India* and *August 24 for Canada & USA*. While we do our best to dispatch on time, delivery by Raksha Bandhan cannot be guaranteed due to courier factors beyond our control — ordering early is the safest way to celebrate on time.

Q2. How long does shipping take?

Orders are processed within 2–3 business days. After dispatch, delivery takes an estimated 2–3 business days in India and 4–6 business days in Canada & USA. Every order ships from a local warehouse — India orders from India, Canada & USA orders from Canada — so there are no customs duties.

Q3. How much does shipping cost?

India: free over ₹1,000, otherwise ₹80 flat. Canada & USA: free over $40, otherwise $8 flat.

Q4. Can I return or exchange my order?

Because rakhis and gift hampers are seasonal and personal in nature, they are not eligible for return or exchange. If your order arrives damaged, defective, or incorrect, contact us within 24 hours of delivery with clear photos and we will issue a full refund after verification.

Q5. How can I track my order?

You'll receive a confirmation email when your order is placed and a tracking email as soon as it ships.

Q6. How do I contact you?

Email us anytime at info.binastudio@gmail.com — we're happy to help with orders, gifting questions, or anything else.